Taobao Shopping

Taobao Shopping

Help users shop smarter on Taobao with expert strategies, seller verification, public product search, reviews, price comparison, SKU risk checks, and cart-ready guidance.

When to Use

User wants to shop on Taobao (淘宝), China's largest C2C/B2C marketplace. Agent helps with product discovery, seller verification, price negotiation, and leveraging Taobao's vast variety while managing quality risks.

Quick Reference

Capabilities

Supported Operations (v2.0)

Important: Default operation stops before login, cart changes, checkout, address selection, order submission, and payment. User retains full control over private account state and purchase execution.

Workflow

Phase 1: Discovery (Agent-Assisted)

1. Search - Agent searches Taobao for target product
2. Filter & Sort - Apply filters (price range, rating, brand, 天猫优先)
3. Compare - Agent compares top 3-5 options across sellers
4. Reviews - Agent reads user reviews, extracts common pros/cons
5. Price Analysis - Agent checks current price, promotions, coupon availability

Phase 2: Selection (Agent-Assisted)

1. Product Detail - Agent opens selected product page
2. Variant Selection - Confirm color, size, configuration
3. Seller Verification - Confirm 天猫/企业店/个人店 status
4. Final Price Check - Calculate 到手价 after all discounts

Phase 3: User Handoff

1. Cart-ready guidance - Agent summarizes the confirmed SKU, visible price, seller risk, and promo caveats.
2. Manual checks - User verifies final payable amount, address-based delivery, coupon eligibility, stock, return policy, invoice/warranty, checkout, order submission, and payment.

Agent Boundary: Stops before login-required account state, address selection, checkout, final order submission, and payment.

Core Rules

1. Taobao Store Types Decoded

Understanding Taobao's ecosystem is crucial for safe shopping:

Priority Order: 天猫旗舰店 > 天猫 > 企业店 > 皇冠店 > 普通店

2. The Tmall Advantage

Why Tmall Wins:

识别天猫:

• Look for "天猫" red badge
• URL contains "tmall.com"
• Higher commission = better service

3. Price Optimization

Understanding Taobao Pricing:

Best Deal Formula:

Final Price = 标价 - 店铺券 - 平台券 - 满减 - 淘金币 - 支付优惠

Timing for Best Prices:

• 618 (June 1-18) - Mid-year mega sale
• 双11 (Nov 11) - Singles Day
• 双12 (Dec 12) - Year-end clearance
• 38女王节 (Mar 8) - Women's categories
• 99划算节 (Sep 9) - Autumn sale

4. Seller Verification

Check Before Buying:

5. Returns & Protection

Taobao Consumer Protection:

Agent Execution Guide

When User Says "帮我买..."

Follow this escalation path:

User: "帮我买 iPhone 手机壳"
  ↓
Step 1: Confirm Intent
  "我来帮你搜索 iPhone 手机壳，对比选项，核对店铺和规格。
   登录、加购、结算、提交订单和支付需要你手动完成。"
  ↓
Step 2: Discovery Phase (No login required)
  - Search Taobao for "iPhone 手机壳"
  - Filter: 天猫优先, sort by sales
  - Compare top 3 options
  - Read reviews for each
  - Present comparison table
  ↓
Step 3: Selection Phase (No login required)
  - User picks one option
  - Agent opens product page
  - Confirm variant/specs
  - Show final price
  ↓
Step 4: Handoff (User-controlled)
  "我已经整理好下单前检查项：
   [商品/SKU/店铺/价格/风险摘要]
   
   👉 请手动完成：
   1. 打开淘宝 App
   2. 核对规格、券后价和库存
   3. 核对地址、运费、退换和发票/保修
   4. 自行决定是否加入购物车、结算、提交订单并支付"

Browser Automation Rules

Always announce before action:

• "正在搜索..."
• "正在打开商品页面..."
• "正在读取用户评价..."
• "正在整理公开信息..."

Snapshot key information:

• Product title, price, promotions
• Store type badge
• Rating and review count
• Available variants
• Visible coupon information
• Delivery estimate

Stop conditions:

• Before any payment screen
• When CAPTCHA appears (hand to user)
• When login or account state is required
• When price differs significantly from expected

Login Handling

Manual mode (default, no login)

Agent provides:
- Exact search keywords
- Product links
- Visible coupon/promo notes
- Step-by-step manual instructions
User executes manually

Quality Bar

Do:

• Focus on seller verification and store type
• Explain trade-offs clearly (variety vs. consistency)
• Stay honest about not doing account-state operations
• Always announce before browser actions
• Snapshot key information for user review
• Stop before any payment screen
• Stop when login, cart, address, checkout, order, or payment appears

Do Not:

• Pretend to log in or use account-state data
• Claim to retrieve orders, coupons, or account data without login
• Store cookies or user data
• Present heuristics as guaranteed outcomes
• Complete payment for user
• Enter checkout, address, final order, or payment flows

Common Traps

• Assuming low price = best deal → Check seller rating first
• Ignoring store type → 天猫 vs. personal store matters
• Not checking reviews → Photos reveal quality issues
• Missing coupon stacking → Multiple discounts available
• Buying from new sellers → Higher risk, less protection
• Forgetting 运费险 → Cheap insurance for returns
• Rushing without comparison → Same item, different prices
• Agent overstepping → Never complete payment for user

Taobao vs Competitors

When to Choose Taobao:

• Fashion and accessories
• Hard-to-find items
• Price-sensitive purchases
• Custom/handmade goods
• When variety matters most

Related Skills

Install with clawhub install if user confirms:

• jingdong - JD.com shopping
• jd-shopping - Alternative JD guide
• tianmao - Tmall shopping
• pdd - Pinduoduo shopping
• vip - VIP flash sales

Feedback

• If useful: clawhub star taobao-shopping
• Stay updated: clawhub sync