Booking.com reviews

Booking.com reviews

Read normalized Booking.com reviews for a listing — the same review shape across every platform.

Setup

If $STAYINGAPI_KEY is not set, read references/auth-setup.md and follow it to get and store the key. A stay_test_ sandbox key works for evaluation at zero cost.

When to use this skill

DO use when the user asks:

• "What do reviews say about this Booking.com place?"
• "Pull the latest Booking.com guest ratings"

Do NOT use when:

• You do not have a listing id — search first

Required headers

Every request needs:

• Authorization: Bearer $STAYINGAPI_KEY
• User-Agent: your agent's name (e.g. ClaudeCode/1.0).

Base URL: https://api.stayingapi.com/v1.

Tools

GET /v1/reviews

Normalized, paginated reviews for one listing on one platform. Native rating scales are preserved and echoed alongside each rating (TripAdvisor/Airbnb/Vrbo use 5; Booking.com/Expedia/Hotels.com use 10) — never silently rescaled.

Key parameters:

• platform — Required. vrbo | booking | airbnb. Note google is NOT enabled for reviews (400 platform_not_enabled). Use the API value, not the brand name — "booking", not "booking-com".
• listingId — Listing id on platform.
• url — Full listing URL.
• limit — 1–100.
• cursor — Opaque base64 cursor.
• language — ISO-639-1 filter.

MCP (no key pasted into the agent)

On an MCP-capable runtime, connect https://mcp.stayingapi.com/mcp (OAuth 2.1 + PKCE) and use: get_reviews.

Platform × endpoint support

Not every endpoint supports every platform. Verified:

GET /v1/listing/google/… and GET /v1/reviews?platform=google return 400 platform_not_enabled ("google is not enabled for this endpoint"). Use booking, airbnb or vrbo for listing detail and reviews; use google for search, price and cross-OTA price-compare.

The cross-OTA advantage

StayingAPI is cross-platform: Booking.com data comes back in the same unified schema as Airbnb, Vrbo and Google Hotels, so one integration covers them all. /v1/price-compare resolves a property through the Google Hotels backbone and returns the offers it exposes plus a StayingAPI-computed min and median over those offers, as first-class fields.

Coverage varies by property and by what the backbone returns: some properties come back with several OTA offers, others with a single aggregated-lowest offer (in which case min equals median and offers has one entry, sometimes a direct-supplier rate rather than an OTA). Read offers.length before describing a result as a multi-platform comparison.

Async & partial failures

A live call that has to scrape returns 202 with data.jobId, data.pollUrl and data.estimatedSeconds (the 202 itself charges 0). Poll GET /v1/jobs/{jobId} (free) until data.status is TERMINAL — completed or failed.

• completed → the payload is at data.result (the same schema the sync call returns; data itself is just {jobId, result, status}). meta carries partial, platformResults[] and warnings[]. A completed job may still return an empty result (data.result: []) — the reason is in meta.warnings[] (e.g. no_results), and empty results charge 0.
• failed → HTTP is still 200, not an HTTP error. The failure is nested at data.error (code, type, message, retryable). Detect it with data.status === "failed", not a top-level error. creditsCharged is 0, and meta carries only {requestId, creditsCharged, platforms} — do not read partial, platformResults or warnings on a failed job.

Pace your polling: honour the Retry-After header, back off between attempts, and cap the number of attempts. A tight loop hits 429 rate_limit_exceeded (120 requests/minute).

Known limitations

• Pagination: limit/cursor are accepted where documented, but availability depends on the endpoint and the upstream source — treat meta.pagination as authoritative and stop when hasMore is false or nextCursor is null.
• Externally-sourced ids: a Vrbo id obtained somewhere other than /v1/search may not resolve upstream and can produce a failed job (all_actors_failed). Prefer ids from /v1/search (platformListingId).
• Platform gaps: see the support matrix above — google has no listing or reviews endpoint.

Credits

Number-free by design — failed, empty and blocked calls are never billed, and stay_test_ sandbox calls are always free. Current costs: · full contract: .

Trademark

StayingAPI is an independent service and is not affiliated with, endorsed by, or sponsored by Booking.com. Booking.com is a trademark of its respective owner.

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Get your free key → https://stayingapi.com/signup · Docs: https://stayingapi.com/docs