文档

ManyChat

试用

通过统一鉴权的接口管理 ManyChat 订阅者、标签、自定义字段和 Messenger 消息发送。

它能做什么

所有请求由 Maton 网关转发至 api.manychat.com，ManyChat 访问令牌由网关自动注入。配置好 MATON_API_KEY 环境变量后，可以查询和新建页面的标签、自定义字段、机器人字段、流程、增长工具和 OTN 主题；对订阅者进行增删改查、绑定标签、设置自定义字段与身份校验；并通过 Facebook Messenger 发送带消息标签的内容。所有写入操作在执行前都需要与用户确认目标资源和影响范围。

什么时候用它

  • 查看已连接的 Facebook 页面上现有的标签和自定义字段
  • 通过姓名、邮箱、电话或自定义字段值检索订阅者
  • 为指定订阅者添加或移除标签、更新自定义字段
  • 在 24 小时窗口外使用消息标签向订阅者发送 Messenger 内容

技能文档

ManyChat

Access the ManyChat API with managed authentication. Manage subscribers, tags, custom fields, flows, and send messages through chat automation.

Quick Start

# Get page info
python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://api.maton.ai/manychat/fb/page/getInfo')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Base URL

https://api.maton.ai/manychat/{native-api-path}

Maton proxies requests to api.manychat.com and automatically injects your API token.

Authentication

All requests require the Maton API key in the Authorization header:

Authorization: Bearer $MATON_API_KEY

Environment Variable: Set your API key as MATON_API_KEY:

export MATON_API_KEY="YOUR_API_KEY"

Getting Your API Key

  1. Sign in or create an account at maton.ai
  2. Go to maton.ai/settings
  3. Copy your API key

Connection Management

Manage your ManyChat connections at https://api.maton.ai.

List Connections

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://api.maton.ai/connections?app=manychat&status=ACTIVE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Create Connection

python <<'EOF'
import urllib.request, os, json
data = json.dumps({'app': 'manychat'}).encode()
req = urllib.request.Request('https://api.maton.ai/connections', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Get Connection

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://api.maton.ai/connections/{connection_id}')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "connection": {
    "connection_id": "{connection_id}",
    "status": "ACTIVE",
    "creation_time": "2025-12-08T07:20:53.488460Z",
    "last_updated_time": "2026-01-31T20:03:32.593153Z",
    "url": "https://connect.maton.ai/?session_token=...",
    "app": "manychat",
    "metadata": {}
  }
}

Complete the connection by providing your ManyChat API key through the connection URL.

Delete Connection

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://api.maton.ai/connections/{connection_id}', method='DELETE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Specifying Connection

If you have multiple ManyChat connections, specify which one to use with the Maton-Connection header:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://api.maton.ai/manychat/fb/page/getInfo')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Maton-Connection', '{connection_id}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

If you have multiple connections, always include this header to ensure requests go to the intended account.

Security & Permissions

  • Access is scoped to subscribers, tags, custom fields, and send messages through Facebook Messenger within the connected ManyChat account.
  • All write operations require explicit user approval. Before executing any create, update, or delete call, confirm the target resource and intended effect with the user.

API Reference

Page Operations

Get Page Info

GET /manychat/fb/page/getInfo

Rate limit: 100 queries per second

Response:

{
  "status": "success",
  "data": {
    "id": 123456789,
    "name": "Page Name",
    "category": "Business",
    "avatar_link": "https://...",
    "username": "pagename",
    "about": "About text",
    "description": "Page description",
    "is_pro": true,
    "timezone": "America/New_York"
  }
}

Tag Operations

List Tags

GET /manychat/fb/page/getTags

Rate limit: 100 queries per second

Response:

{
  "status": "success",
  "data": [
    {"id": 1, "name": "VIP"},
    {"id": 2, "name": "Customer"}
  ]
}

Create Tag

POST /manychat/fb/page/createTag
Content-Type: application/json

{
  "name": "New Tag"
}

Rate limit: 10 queries per second

Remove Tag from Page

POST /manychat/fb/page/removeTag
Content-Type: application/json

{
  "tag_id": 123
}

Rate limit: 10 queries per second. Removes tag from page and all subscribers.

Remove Tag by Name

POST /manychat/fb/page/removeTagByName
Content-Type: application/json

{
  "tag_name": "Old Tag"
}

Rate limit: 10 queries per second

Custom Field Operations

List Custom Fields

GET /manychat/fb/page/getCustomFields

Rate limit: 100 queries per second

Response:

{
  "status": "success",
  "data": [
    {"id": 1, "name": "phone_number", "type": "text"},
    {"id": 2, "name": "purchase_count", "type": "number"}
  ]
}

Create Custom Field

POST /manychat/fb/page/createCustomField
Content-Type: application/json

{
  "caption": "Phone Number",
  "type": "text",
  "description": "Customer phone number"
}

Rate limit: 10 queries per second

Field Types: text, number, date, datetime, boolean

Bot Field Operations

List Bot Fields

GET /manychat/fb/page/getBotFields

Rate limit: 100 queries per second

Create Bot Field

POST /manychat/fb/page/createBotField
Content-Type: application/json

{
  "name": "counter",
  "type": "number",
  "description": "Global counter",
  "value": 0
}

Rate limit: 10 queries per second

Set Bot Field

POST /manychat/fb/page/setBotField
Content-Type: application/json

{
  "field_id": 123,
  "field_value": 42
}

Rate limit: 10 queries per second

Set Bot Field by Name

POST /manychat/fb/page/setBotFieldByName
Content-Type: application/json

{
  "field_name": "counter",
  "field_value": 42
}

Rate limit: 10 queries per second

Set Multiple Bot Fields

POST /manychat/fb/page/setBotFields
Content-Type: application/json

{
  "fields": [
    {"field_id": 123, "field_value": "value1"},
    {"field_name": "field2", "field_value": "value2"}
  ]
}

Rate limit: 10 queries per second. Maximum 20 fields per request.

Flow Operations

List Flows

GET /manychat/fb/page/getFlows

Rate limit: 10 queries per second

Response:

{
  "status": "success",
  "data": {
    "flows": [
      {"ns": "content123456", "name": "Welcome Flow", "folder_id": 1}
    ],
    "folders": [
      {"id": 1, "name": "Main Folder"}
    ]
  }
}

Growth Tools

List Growth Tools

GET /manychat/fb/page/getGrowthTools

Rate limit: 100 queries per second

OTN Topics

List OTN Topics

GET /manychat/fb/page/getOtnTopics

Rate limit: 100 queries per second

Subscriber Operations

Get Subscriber Info

GET /manychat/fb/subscriber/getInfo?subscriber_id=123456789

Rate limit: 10 queries per second

Response:

{
  "status": "success",
  "data": {
    "id": 123456789,
    "name": "John Doe",
    "first_name": "John",
    "last_name": "Doe",
    "gender": "male",
    "profile_pic": "https://...",
    "subscribed": "2025-01-15T10:30:00Z",
    "last_interaction": "2025-02-01T14:20:00Z",
    "tags": [{"id": 1, "name": "VIP"}],
    "custom_fields": [{"id": 1, "name": "phone", "value": "+1234567890"}]
  }
}

Find Subscriber by Name

GET /manychat/fb/subscriber/findByName?name=John%20Doe

Rate limit: 10 queries per second. Maximum 100 results.

Find Subscriber by Custom Field

GET /manychat/fb/subscriber/findByCustomField?field_id=123&field_value=value

Rate limit: 10 queries per second. Works with Text and Number fields. Maximum 100 results.

Find Subscriber by System Field

GET /manychat/fb/subscriber/findBySystemField?email=john@example.com

GET /manychat/fb/subscriber/findBySystemField?phone=+1234567890

Rate limit: 50 queries per second. Set either email OR phone parameter.

Get Subscriber by User Ref

GET /manychat/fb/subscriber/getInfoByUserRef?user_ref=123456

Create Subscriber

POST /manychat/fb/subscriber/createSubscriber
Content-Type: application/json

{
  "first_name": "John",
  "last_name": "Doe",
  "phone": "+1234567890",
  "email": "john@example.com",
  "gender": "male",
  "has_opt_in_sms": true,
  "has_opt_in_email": true,
  "consent_phrase": "I agree to receive messages"
}

Rate limit: 10 queries per second

Note: Importing subscribers with phone or email requires special permissions from ManyChat. Contact ManyChat support to enable this feature for your account.

Update Subscriber

POST /manychat/fb/subscriber/updateSubscriber
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "first_name": "John",
  "last_name": "Smith",
  "phone": "+1234567890",
  "email": "john.smith@example.com"
}

Rate limit: 10 queries per second

Add Tag to Subscriber

POST /manychat/fb/subscriber/addTag
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_id": 1
}

Rate limit: 10 queries per second

Add Tag by Name

POST /manychat/fb/subscriber/addTagByName
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_name": "VIP"
}

Rate limit: 10 queries per second

Remove Tag from Subscriber

POST /manychat/fb/subscriber/removeTag
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_id": 1
}

Rate limit: 10 queries per second

Remove Tag by Name

POST /manychat/fb/subscriber/removeTagByName
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_name": "VIP"
}

Rate limit: 10 queries per second

Set Custom Field

POST /manychat/fb/subscriber/setCustomField
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "field_id": 1,
  "field_value": "+1234567890"
}

Rate limit: 10 queries per second

Set Custom Field by Name

POST /manychat/fb/subscriber/setCustomFieldByName
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "field_name": "phone_number",
  "field_value": "+1234567890"
}

Rate limit: 10 queries per second

Set Multiple Custom Fields

POST /manychat/fb/subscriber/setCustomFields
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "fields": [
    {"field_id": 1, "field_value": "value1"},
    {"field_name": "field2", "field_value": "value2"}
  ]
}

Rate limit: 10 queries per second. Maximum 20 fields per request.

Verify Subscriber by Signed Request

POST /manychat/fb/subscriber/verifyBySignedRequest
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "signed_request": "signed_request_token"
}

Rate limit: 10 queries per second

Sending Operations

Send Content

POST /manychat/fb/sending/sendContent
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "data": {
    "version": "v2",
    "content": {
      "messages": [
        {
          "type": "text",
          "text": "Hello! How can I help you today?"
        }
      ]
    }
  },
  "message_tag": "CONFIRMED_EVENT_UPDATE"
}

Rate limit: 25 queries per second

Message Tags: Required for sending outside the 24-hour messaging window

  • CONFIRMED_EVENT_UPDATE
  • POST_PURCHASE_UPDATE
  • ACCOUNT_UPDATE

OTN (One-Time Notification):

{
  "subscriber_id": 123456789,
  "data": {...},
  "otn_topic_name": "Price Drop Alert"
}

Send Content by User Ref

POST /manychat/fb/sending/sendContentByUserRef
Content-Type: application/json

{
  "user_ref": 123456,
  "data": {
    "version": "v2",
    "content": {
      "messages": [
        {
          "type": "text",
          "text": "Welcome!"
        }
      ]
    }
  }
}

Rate limit: 25 queries per second

Send Flow

POST /manychat/fb/sending/sendFlow
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "flow_ns": "content123456"
}

Rate limit: 20 queries per second, maximum 100 per subscriber per hour

Message Content Format

ManyChat uses a structured content format for sending messages:

Text Message

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "text",
        "text": "Your message here"
      }
    ]
  }
}

Image Message

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "image",
        "url": "https://example.com/image.jpg"
      }
    ]
  }
}

Quick Replies

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "text",
        "text": "Choose an option:",
        "quick_replies": [
          {"type": "node", "caption": "Option 1", "target": "content123"},
          {"type": "node", "caption": "Option 2", "target": "content456"}
        ]
      }
    ]
  }
}

Buttons

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "text",
        "text": "Click a button:",
        "buttons": [
          {"type": "url", "caption": "Visit Website", "url": "https://example.com"},
          {"type": "flow", "caption": "Start Flow", "target": "content123"}
        ]
      }
    ]
  }
}

Code Examples

JavaScript

// Get page info
const response = await fetch(
  'https://api.maton.ai/manychat/fb/page/getInfo',
  {
    headers: {
      'Authorization': `Bearer ${process.env.MATON_API_KEY}`
    }
  }
);
const data = await response.json();

// Send a message
const sendResponse = await fetch(
  'https://api.maton.ai/manychat/fb/sending/sendContent',
  {
    method: 'POST',
    headers: {
      'Authorization': `Bearer ${process.env.MATON_API_KEY}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      subscriber_id: 123456789,
      data: {
        version: 'v2',
        content: {
          messages: [{ type: 'text', text: 'Hello!' }]
        }
      }
    })
  }
);

Python

import os
import requests

# Get page info
response = requests.get(
    'https://api.maton.ai/manychat/fb/page/getInfo',
    headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'}
)
data = response.json()

# Send a message
send_response = requests.post(
    'https://api.maton.ai/manychat/fb/sending/sendContent',
    headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'},
    json={
        'subscriber_id': 123456789,
        'data': {
            'version': 'v2',
            'content': {
                'messages': [{'type': 'text', 'text': 'Hello!'}]
            }
        }
    }
)

Notes

  • Subscriber IDs are unique within your ManyChat page
  • Flow namespaces (flow_ns) are used to identify specific automation flows
  • The message_tag parameter is required when sending messages outside the 24-hour messaging window
  • OTN (One-Time Notification) allows sending one message per topic subscription
  • Most POST endpoints return {"status": "success"} on success
  • IMPORTANT: When using curl commands, use curl -g when URLs contain brackets to disable glob parsing
  • IMPORTANT: When piping curl output to jq or other commands, environment variables like $MATON_API_KEY may not expand correctly in some shell environments

Error Handling

StatusMeaning
400Missing ManyChat connection
401Invalid or missing Maton API key
429Rate limited
4xx/5xxPassthrough error from ManyChat API

ManyChat Error Codes

CodeMeaning
2011Subscriber not found
2012User ref not found
3011Invalid message content
3021Message tag required
3031OTN topic not found

Troubleshooting: API Key Issues

  1. Check that the MATON_API_KEY environment variable is set:
echo $MATON_API_KEY
  1. Verify the API key is valid by listing connections:
python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://api.maton.ai/connections')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Troubleshooting: Invalid App Name

  1. Ensure your URL path starts with manychat. For example:
  • Correct: https://api.maton.ai/manychat/fb/page/getInfo
  • Incorrect: https://api.maton.ai/fb/page/getInfo

Resources

常见问题

ManyChat 令牌是怎么处理的？
请求时只需携带 Bearer MATON_API_KEY，Maton 网关会自动注入 ManyChat 令牌并转发到 api.manychat.com，无需在代码中直接使用 ManyChat 凭据。
写入操作会自动执行吗？
不会。所有创建、更新、删除调用都必须先与用户确认目标资源和预期效果，未确认不得执行。
同时管理多个 ManyChat 账号怎么办？
在请求头加上 Maton-Connection: <connection_id>，将请求路由到指定的连接。

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作者 byungkyu